Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request a shipping label or contact us. This may include:

• Full name
• Email address
• Mailing address
• Phone number
• Payment information (for issuing payments to you)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. We may also collect information about your browsing behavior on our website using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your brick buyback transactions and issue payments
• To generate and provide shipping labels
• To communicate with you about your transactions, including order status and payment confirmation
• To respond to your inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or other harmful activities

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We may share your information with third-party vendors who perform services on our behalf, such as shipping carriers and payment processors.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of rights: We may disclose your information to protect the safety, rights, or property of SellBricksOnline, our users, or the public.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us at hello@sellbricksonline.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Modified" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sellbricksonline.com.